Delta Airlines Wants Other Airlines to Share Lists of Banned Passengers

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  • Airlines have banned hundreds of passengers for misconduct, ranging from non-compliance with COVID-19 rules to defiance to in-flight instructions. Now, Delta Air Lines says Airlines should share their no-fly list of unruly passengers to protect other airline employees
  • “A list of banned customers doesn’t work as well if that customer can fly with another airline,” Delta's senior vice president of in-flight services Kristen Manion Taylor said in a letter to flight attendants Wednesday
  • This comes as flight attendant and pilot labor unions raised alarms about the surge of unruly passenger behavior seen during the COVID-19 pandemic. Flight attendants had reported incidents of shouting, verbal abuse, and, sometimes, physical assault on crew members
  • The Association of Flight Attendants, representing more than 50,000 cabin crew members, had previously called for a centralized database of banned airline passengers
  • The Federal Aviaton Administration says it has received more than 4,485 reports of such behaviors from passengers this year alone, more than 75 percent of them are related to non-complance with a mask mandate on board
  • Other airlines, including American and Southwest are taking other steps to mitigate these behaviors. For instance, both airlines have stopped alcohol sale on board due to concerns about how alcohol enables unruly behavior