Jatin Kumar

Jatin Kumar, MBA (Hospital Management), B.Sc (Medical Microbiology), Pursuing Phd in Healthcare accreditation was the former Assistant Director at National Accreditation Board for Hospitals and Healthcare Providers, Quality Council of India, Delhi. At NABH he has handled Hospital accreditation program, nursing excellence program and was the member secretary of accreditation committee. He has drafted the clinical establishment act standards for the Ministry of Health & Family Welfare (MOHFW), New Delhi. 

He possess 14 years of experience in the field of in Accreditation, Quality Management, Risk Management, Hospital Operations, Training & Development and Data Analysis. He is well versed with implementation of Quality tools to enhance patient safety, achieving financial benefits & augmenting hospital operations. Trained in NABH Hospital Standards, Pre Entry, Nursing Excellence, ISO 9001 & 14001 standards. Well versant with JCI & QAI standards. Certified Transplant coordinator. Editor- NABH Journal (Inaugural issue, 2014). QIMPRO Examiner, QAI- GHA Assessor for Medical Travel Services Accreditation Program.

He has published research paper on “Use of checklists prevents errors during surgeries” and “fire safety in health care organizations” in the inaugural issue of AIIMS and AHA journal respectively. He is QIMPRO certified Examiner for the QIMPRO healthcare awards. Currently he is serving as Member Secretary of the “Technical committee for Hotel & Homestays”, Quality & Accreditation Institute, Noida where he has prepared the accreditation standards for Hotel & Homestays. This shall be the first accreditation program towards Hospitality industry in India.

He possesses strengths of multitasking and decision making skills. With excellent leadership skills and easy going team player qualities lead various assignments related to NABH, Nursing excellence, Pre- Accreditation entry Level, ISO 9001, 14001 audits.

He was part of the Thirtieth National Disaster Preparedness Course for Hospitals’, Academy of Traumatology (India), British Council and British High Commission, Ahmedabad. He has coordinated and attended two days workshop on ‘Hospital Disaster Prevention Plan’. He has finished his Green belt Certification on Lean Health Care’ organized by Simpler and IIHMR and MDP on ‘Lean Health Care’ at IIHMR, New Delhi. He has organized various conferences, to name a few- 10th National Quality Conclave on “Creating an Eco system for World Class Quality” and 2nd National Conclave of Accredited Organizations organized by Quality Council of India. 

Currently Jatin is working with India’s Largest Private Employer - “Quess Corp Limited, Bangalore”, as General Manager- Healthcare where he is leading the Quality Assurance and Training and development vertical for the Integrated Facility Management division (Operating Asset Management). He has launched the UVC products under new innovation. He has designed and conducted training courses in health and hospital management in both onsite and virtual mode. Operational efficiency score card, Quality Assurance scorecard, Safety scorecard, Training dashboards, Brand services standards are few initiatives which has been started by him. He has received the Rising star award at Quess Corp recently in Nov 2020.

His last assignment was with Metro Hospital and Cancer Research Centre, Jabalpur, as a Chief Operating Officer where he has lead the entire Quality & accreditation department, Patients safety, Building safety & Fire safety. He has also lead the separate vertical for standalone blood bank. Incorporated tracing of all the quality indicators and quality processes along with RCA, CAPA in in-house developed software.

In the past, he has worked with both Government & Private corporate hospitals. Under Government sector he has worked with Government of Gujarat and handled 1500 bedded Medical college and hospital at Jamnagar, Gujarat. Among the private sector he has worked with the best corporate hospitals like Columbia Asia Hospitals, Gurgaon as Sr. Manager – Operations where he has headed departments like Quality, Laboratory, Radiology, Pharmacy, Physiotherapy & Customer care. Implemented Quality tools to improve patients safety. At Fortis Hospital- Noida as Head Quality, Medanta- The Medicity, Gurgaon. He has handled NABH & NABL accreditation projects across India.

He has received 2nd Prize for a Government insurance project (RSBY), from Health Commissioner, Dept. of Health and Family Welfare, Gujarat. Presented a paper on “Japanese Patent System- the Emerging Market for Pharmaceutical Industry” at National Conference Pradanya- 2007, IHMR, Jaipur and participated in a Exercise conducted during Regional Public Health Pre-deployment Course organized by WHO/SEARO at IHMR, Jaipur.

He has completed various trainings in the field of Quality, Accreditation, Patient safety, etc. His dissertation project on ‘Quality Assurance in Government Hospitals’ and his operational projects conducted at National Institute of Mental Health and Neurosciences (NIMHANS), Bangalore were appreciated among various platforms

Jatin is very few to complete Concentration Program in Hospital Operations Management from IIHMR, Jaipur and Clinical Internship Training in Department of Microbiology at Safdarjung Hospital & Assoc. VMMC, New Delhi. He is the visiting faculty for Hospital Management Program at various educational institutes and University. 

He enjoys travelling and cooking North Indian delicacy.