Transform your Medical Travel Program in 2020

"We chose Global Healthcare Accreditation as it reviews those sustainable business processes and practices related to medical travel that have helped us identify areas of opportunity to enhance the patient experience and improve operational performance."
Dr. Nizar Zein
Chairman Global Patient Services
Cleveland Clinic

The new year is here and positive transformation – whether personal or organizational– begins with a decision to act. In this case, we are referring specifically to your medical travel program (also known as a global patient services program or international department).

Did you experience any of these challenges in 2019?

  • Lack of a clear plan or strategy for growing your medical travel program
  • Difficulty defining and communicating your unique value proposition to potential patients
  • Lack of understanding about international patient needs and expectations across the medical travel care continuum
  • A poor or inconsistent patient experience
  • Failure to monitor key performance indicators relevant to your traveling patient populations
  • The need for staff training

If so, the Global Healthcare Accreditation (GHA) Program may be able to help you implement solutions to these challenges through accreditation and/or advisory and custom education services. Even if you feel you have a high-performing medical travel program, GHA can help identify potential gaps or vulnerabilities to ensure your medical travel program is fine-tuned to reach its maximum potential.

Who is GHA

GHA is an independent accrediting body that applies ISQua accredited international standards and professional norms developed in consultation with leading international experts in the medical travel industry, that help organizations improve patient experience, validate quality, increase visibility to international payers, and implement a sustainable business model for medical travel.  

See below what our clients and international insurance companies have to say about the GHA program.

Complete the contact form below to schedule a no-obligation call with GHA’s leadership team to learn how you can transform your medical travel program in 2020 and beyond.

"Even a top international hospital like Bumrungrad had much to learn from Global Healthcare Accreditation. We were a great hospital. We are even better now."
Dr. Erik Fleischman International
Former Medical Director
Bumrungrad International Hospital