The past two years have been difficult ones for medical travel programs across the globe. Travel restrictions or an influx of COVID-19 cases (in the case of hospitals) forced some organizations to reduce operations or in extreme cases shut down. While medical travel has increased over the past year and there is pent-up demand for medical travel services, challenges remain with emerging new variants. In this webinar, the directors of three ambulatory centers in Latin America discuss the challenges faced and strategies and tactics deployed for sustaining (and in some cases growing) their medical travel programs and how to integrate resilience into your organization for future challenges. Learn about:

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• Unique initiatives that were implemented by these clinics to drive their medical travel programs.
• Key safety protocols for traveling patients and the importance of building patient trust.
• The potency of prioritizing the patient experience during challenging times.
• The significance of building patient trust through accreditation and certification.
• Key takeaways from the pandemic, and how to integrate resilience into your culture and operations for future challenges.