GHA For Business Accreditation Terms and Conditions

Terms & Conditions‍

Products are distributed by Global Healthcare Accreditation, LLC and fall under the below Terms & Conditions:

All companies and entities purchasing this product must abide by the Terms & Conditions including but not limited to:

  1. Authorization Policy
  2. Credit Card Policy
  3. Auto-Renewal Annual Fees Policy
  4. Refund Policy
  5. Withdrawal Policy

For purposes of this agreement and Terms & Conditions, Global Healthcare Accreditation, LLC shall be referred to hereinafter as “GHA”.

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PRODUCT DESCRIPTION

GHA For Business Accreditation

GHA For Business sets the standard for organizations ready to demonstrate they have a commitment to consistent, ethical, and transparent practices that prioritize safety, health, and well-being.

As part of the remote accreditation process organizations will be asked to:

  • Complete an Application in English
  • Confirm they meet foundational requirements
  • Complete a complimentary training program
  • Submit required validation documents in English
  • Participate in a Virtual Validation Interview where a GHA For Business representative will clarify any questions and inform the organization of any area of noncompliance. Organizations will have up to six months to reach compliance with the requirements.
  • There will be an annual review to discuss assess compliance with any updates to the accreditation elements that may include submission of additional documentation.

GHA For Business is valid for a period of three years with annual licensing fees unless accreditation is revoked by GHA. Companies will need to reapply to renew their accreditation after the three-year period. This program is set up with an auto-renewal of the annual fees set on a billing cycle. This payment will be automatically deducted from the credit card on file.

Authorization Policy

GHA For Business abides by a stringent process that all organizations and entities must comply with. This includes confirmation of meeting the foundational requirements, payment, submission of an application, completion of complimentary online training, submission of required documents, and participation in virtual validation and annual reviews. If the organization or entity does not comply with any part of the process, GHA For Business will not be achieved. For organizations that seek to withdraw, see the Refund and Withdrawal Policies below.

 

BILLING AND PAYMENTS

GHA For Business can be purchased in three ways: via credit card, wire transfer or use of a USA bank check.  All customers, no matter their form of payment, will be asked to accept these Terms and Conditions. The policy and process for each type of payment is found below:

 

Credit Card Policy

Customers choosing to pay by credit card must use a valid debit or credit card for the purchase of GHA For Business and the auto-renewal of annual fees. The system will create an internal account to manage billing cycles. Customers will be provided access to the Financial Portal to manage their financial information. In all cases, the credit card must remain on file for the duration of the accreditation to comply with the auto-renewal policy. Only properly withdrawing from the accreditation will effectuate the termination of service and in accordance with the Withdrawal Policy. Credit cards will only be charged in accordance with the terms of GHA For Business and auto renewal of annual fees as described above and below.

  • At checkout, the organization will provide the total number of full-time employees (the total number of full-time employees at all locations seeking accreditation), which will determine the cost of this product.
  • Upon entry of credit card information, credit cards will be validated by the system, prompting the customer of any error or a problem with the card in use, allowing the reentry of another valid card, if needed.
  • The auto renewal of annual fees noted above will be charged to the credit card on file based on the anniversary date of the award of the accreditation.
  • Organizations are required to maintain a current credit card on file. If payment fails, the organization will be denied access to online accounts. You will need to contact the Client Success Team to re-activate your account by sending a request to success@globalhealthcareaccreditation.com We accept the following credit cards: American Express, VISA, MasterCard, and Discover Card.
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Offline Payments

Customers can request an invoice to purchase GHA For Business with an Electronic Transfer Electronic (Wire/ACH) or USA bank check. Prior to the payment customers will received a link to review and accept these terms. Regardless of the payment method used to purchase GHA For Business, all customers must abide by the guidelines in the terms herein. Clients will receive an enrollment renewal invoice annually, sixty (60) days from the renewal date.

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Auto-Renewal and Billing Policy

GHA For Business comes with an auto renewal of annual fees as defined at the point of purchase and herein. GHA is not obligated to send the customer any advance billing notices, or other notices indicating that your debit or credit card will be or has been charged. A courtesy e-mail will be sent as the receipt of payment after the payment has been made but is not required to be sent for payment to become due and owed.

It is the customer’s responsibility to maintain valid cards on file and to replace expired or any card that is no longer authorized and/or expired.

Customers may replace the credit card on file at any time. Removing a debit or credit card from the system does not release you from the liability for any outstanding or upcoming fees nor from canceling the certification following the withdrawal process.

If the required payment method fails or the account is past due, GHA may collect amounts owed by obtaining other payment methods provided by the customer, or by retaining collection agencies and legal counsel. GHA may also report information about your account to credit bureaus, and as a result, late payments, missed payments, or other defaults on your account may be reflected in your credit report. If you wish to dispute the information GHA reported to a credit bureau (i.e., Experian, Equifax, or TransUnion) please contact us at Global Healthcare Accreditation LLC. 4371 Northlake Boulevard, Suite 304, Palm Beach Gardens, Florida, 33410. If you wish to dispute the information a collection agency reported to a credit bureau regarding your account, you must contact the collection agency directly.

GHA reserves the right to immediately and without notice, either suspend or terminate your Accreditation for unauthorized use of the program marks or misrepresentation of our products in accordance with the Terms & Conditions of these products.

You will also be required to pay any amounts still owed to GHA at the time your account is suspended or terminated, and to remove GHA logos from social media, website, etc.

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Refund Policy

Upon purchase, customers will receive a system access to upload all necessary documentation to comply with the GHA For Business accreditation.  The accreditation application process has a maximum timeframe of up to six (6) months for the client to upload all necessary documentation to the virtual platform. Failure to upload all necessary documentation within the timeframe represents a withdrawal of the accreditation application process and no refunds (full or partial) will be provided. 

No full refund will be provided once any documents are uploaded to the system and/or a consultative call with the GHA team has been held. If any documents have been uploaded to the system or a consultative call with GHA team has been held, this means that the vetting process has started, and no refunds will be granted.

A refund can be made following the application, and up to the time of submission of documentation, using the same payment method as received. However, an admin processing fee of USD 300.00 will be deducted from the refund. Refund can be requested following the above guidelines to cancel@globalhealthcareaccreditation.com

‍There will be no refunds for the auto renewal of annual fees if the proper withdrawal process has not been followed.

 

Withdrawal Policy

Organizations who wish to cancel their application, accreditation, and/or annual review can send a written request to our Client Compliance / Retention Team at cancel@globalhealthcareaccreditation.com. Cancellations may not be taken over the telephone. To avoid paying for any upcoming fees notification of cancellation of accreditation must be provided sixty (60) days written notice before the renewal date. Failing to follow this process grants GHA a cause to collect payment. In that case, fees will not be refunded under any circumstances.

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COVENANTS & AGREEMENTS

Organization covenants and agrees that:

  1. Disclaimer of Warranty. THE USE OF THE ACCREDITATION MARKS ARE PROVIDED ON AN “AS IS” BASIS. GHA DISCLAIMS ANY AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS, AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, COURSE OF DEALING, USAGE OF TRADE, EMPLOYABILITY OR NON-INFRINGEMENT, EXCEPT TO THE EXTENT THESE DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. GHA HAS NO DUTY OR OBLIGATION TO REGISTER, RENEW OR OTHERWISE MAINTAIN ANY REGISTRATION FOR THE ACCREDITATION MARKS.
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  2. Revocation of Right to Use. GHA has the absolute and unrestricted right to revoke, at its sole discretion, any rights to use the Accreditation Marks, if GHA, in its sole discretion, finds that the organization has failed to comply with GHA For Business’ compliance requirements or these Terms. In addition, if GHA, in its sole discretion, determines that a misuse of the Accreditation Marks, the organization further understands and agrees that such action may cause irreparable harm and it will immediately stop using the Accreditation Marks or change the way it uses them, whichever GHA requests.
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  3. Indemnification. Neither GHA nor its directors, officers, employees, and others acting on its behalf shall be liable to the organization for any actions taken or omitted in an official capacity or in the scope of employment, except to the extent that such actions or omissions constitute willful misconduct or gross negligence, and the organization   hereby releases GHA, all their respective employees, officers and directors and the persons identified above from any liability for any such actions or omissions.  The organization further covenants and agrees to defend, indemnify and hold harmless GHA  and its directors, officers, employees and agents from and against any and all claims, demands, judgments, awards and expenses related thereto (including court costs and reasonable fees of attorneys and other professionals) brought or threatened by any third parties, including Organization’s clients, arising out of: (i) any breach by of the Application or these Terms, (ii) any failure by the organization  or organization’s authorized agents to comply with applicable laws, (iii) the services provided, (iv) any unauthorized representation, warranty, agreement or the like, express or implied, made by organization or its authorized agents to or with any third party with respect to any acts or omissions (including statements, representations or warranties not authorized by GHA ), or (v) acts or omissions taken in connection with the use of the Certification Marks. Notwithstanding the above, GHA expressly reserves the right to retain separate counsel to participate in the defense or settlement of any such claims.
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  4. Limitation of Liability. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT WILL GHA  BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION ATTORNEY’S FEES, LOSS OF BUSINESS, REVENUE, PROFITS OR OTHER ECONOMIC ADVANTAGE, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY, ARISING OUT OF OR RELATED TO THE USE OR THE INABILITY TO USE ANY OF GHA ’S MARKS, INCLUDING WITHOUT LIMITATION THE IMPLEMENTATION OF THE FORMS OF DISCIPLINE, EVEN IF GHA  HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL GHA ’S LIABILITY UNDER THIS DECLARATION AND AGREEMENT, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE AND DEFAMATION) OR OTHERWISE, EXCEED THE AMOUNT PAID IN APPLICATION FEES FOR CERTIFICATION. LIABILITIES SHALL BE LIMITED AND EXCLUDED, EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
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  5. Miscellaneous.
    A. Integration. The Accreditation, these Terms, and the documents incorporated herein by reference constitute the complete agreement and supersede all prior or contemporaneous oral or written representations and warranties. GHA may modify these Terms upon notification to organization. No modification to these Terms shall be binding upon GHA unless in writing and signed by GHA.
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    B. Assignment. Organization will not assign or transfer any of my rights or obligations under these Terms. Any assignment or delegation of these Terms or any of my rights or obligations hereunder shall be null and void. GHA may assign its rights herein, without my prior consent.
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    C. Relationship. Organization’s relationship with GHA is that of a accreditation affiliation granted the right to use the accreditation marks of a accrediting body and in no way does the relationship constitute an independent contractor, partnership, franchise, joint venture, agency or employment relationship.
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    D. Interpretation. These Terms, which are binding upon the organization in consideration of GHA processing its Application, shall be interpreted in such a manner as to aid in effectuating the purposes and business of GHA. No third-party private right of action shall be permitted against GHA for acts or omissions taken by GHA in the furtherance of its purposes and business or in connection with these Terms. Failure of GHA to insist on strict performance of the provisions contained herein does not prevent GHA from later enforcing its rights under these Terms.
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    E. Choice of Law; Forum. These Terms and any action relating thereto shall be governed by and construed and enforced in accordance with the state of Florida, Palm Beach County and controlling U.S. federal law. No choice of law rules of any jurisdiction will apply. Organization will not bring any action arising from or related to these Terms except in a court of appropriate subject matter jurisdiction in the State of Florida, Palm Beach County, and organization expressly consents to personal jurisdiction and proper venue by and in such court.

    H. Headings; Severability. The headings of sections and paragraphs herein are for convenience of reference only and are without substantive significance. If any provision of these Terms shall for any reason be held invalid, illegal, or unenforceable in any respect, such validity, illegality, or unenforceability shall not affect any other provision and these Terms shall be interpreted and construed as if such term or provision, to the extent the same shall have been held to be invalid, illegal, or unenforceable, had never been contained herein.