Medical Travel Facilitator Certification

GHA’s Medical Travel Facilitator Certification is conducted online and focuses on validating the capacity of facilitator companies to provide appropriate services to clients that enhance safety and patient experience along the entire Medical Travel Care Continuum (patient journey) as appropriate to the to the particular healthcare provider and the facilitator company’s business model.

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Overview of the Program

Medical Travel Facilitators play an important role in medical travel. Whether it’s providing information about various destinations and health care providers, making arrangements for passports, visas, flights, lodging and transportation, or providing clients with expert advice, patients are trusting you to make sure they have a safe and seamless medical travel experience. Unfortunately, patients have very few signposts to help them distinguish between a reputable facilitator and one that is simply a fly-by-night or primarily focused on financial interests. Moreover, there is currently little or no regulation as it pertains to medical travel facilitation.

Almost anyone can claim they offer medical travel services and put up a nice website with attractive images and content, but not everyone has the knowledge, qualifications and experience to facilitate a safe and high-quality patient experience. GHA’s Medical Travel Facilitator Certification is conducted online and focuses on validating the capacity of facilitator companies to provide appropriate services to clients that enhance safety and patient experience along the entire Medical Travel Care Continuum (patient journey) as appropriate to the to the particular healthcare provider and the facilitator company’s business model.

See basic eligibility requirements for certification. See list of Required Documents that will be submitted to earn certified status.
BEGIN THE CERTIFICATION PROCESS →

Global Recognition

GHA Medical Travel Facilitator Certification was developed and is supported by Global Healthcare Accreditation (GHA), the leading global accrediting body in medical and wellness travel.
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Certification Elements

The GHA Medical Travel Facilitator Certification is structured in a manner where specific requirements referred to as the “15 elements” are stated in a frame-box with the guidance and interpretation below. There are Required Documents for each element that must be submitted as part of the certification process. Guidance has been provided as an aid in interpreting these requirements.
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Features & Fees

What will you receive with your purchase?

$3,500* USD

2-year Certification by Global Healthcare Accreditation (GHA)*
Access to a secure web portal to upload required documentation
Medical Travel Facilitator Certification Handbook with Program Elements and guidance
Online training on the program elements & support materials
Assigned reviewer and access to GHA support team
Digital Certification Certificate and GHA Medical Travel Facilitator Seal**
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*A $500 USD fee will be charged on the first year anniversary of the certification
**Once Certification is achieved.

Need help establishing which option is best for you? Contact us.

Basic Eligibility Requirements

During the application process, the medical travel facilitator must acknowledge that it meets the basic requirements listed below to confirm its eligibility for certification:
  • The facilitator company is a legally incorporated, licensed, or registered entity.
  • The facilitator company has been in operation for at least six (6) months.
  • The facilitator company can demonstrate it has at least twenty (20) former or active clients.
  • The facilitator company has an active web site.
  • The facilitator company does not have any pending legal/liability matters.
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TESTIMONIALS

A Word From Our Clients

Dr. Erik Fleischman

Former Medical Director Bumrungrad International Hospital

Even a top international hospital like Bumrungrad had much to learn from Global Healthcare Accreditation. We were a great hospital. We are even better now.

Dr. Nizar Zein

Chairman Global Patient Services Cleveland Clinic


We chose Global Healthcare Accreditation as it reviews those sustainable business processes and practices related to medical travel that have helped us identify areas of opportunity to enhance the patient experience and improve operational performance.

Jadranka Primorac

COO of St. Catherine Specialty Hospital

The GHA accreditation process taught us many new strategies to improve the patient experience for medical travelers and refine our operational procedures. We are extremely proud to have achieved Global Healthcare Accreditation as it validates our commitment to improving patient care and safety for traveling patients.