Help Shape the Future of Medical Travel
Patient Experience Survey:
People who have travelled or are considering travelling for medical care
Healthcare Leader and Buyer Survey:
Healthcare facility leaders, buyers, or referring professionals (executives, administrators, department heads, insurers, and others involved in referring patients or facilitating medical travel)
Global Healthcare Accreditation has launched IMPACT, a new, in-depth look at why people seek care across borders, what today’s patients expect, how buyer and referrer trends are shifting, and what it all means for delivering truly exceptional care worldwide.
Why now?: Medical travel is growing fast, but we still don’t fully understand what matters most to patients when they seek care across borders. IMPACT is here to change that, and your voice can help shape what trusted, high-quality care looks like across borders.
How you can help: We’d love to hear from you. By taking about 7 minutes to complete the survey at the top of this page, you’ll be helping improve the medical travel experience for patients and providers worldwide.
We’ll use the data collected from the surveys to identify gaps in medical travel care and work collaboratively to improve the medical travel experience for both patients and healthcare facilities.
Both surveys address the following common themes:
This survey is part of a broader effort to understand patterns in medical travel and how accreditation may impact the patient and provider experience. We're especially interested in comparing responses from people who received care at accredited facilities with those who did not, as well as hearing from both patients, healthcare leaders, and referring professionals. Your responses are completely anonymous, and participation is voluntary. We collect basic demographic information (such as age, gender, and country of residence) to help us better understand how perspectives may vary across different groups.
Our methodology: We are primarily using descriptive analysis methods to understand the data. This includes looking at how often certain answers appear (using percentages and counts) to spot patterns inresponses from both patients and healthcare leaders. We’re also comparing responses from those who interacted with accredited facilities and those who didn’t, to see how their experiences or opinions differ. In some cases, we use a statistical test (chi-square test) to see if those differences are meaningful, especially around trust and satisfaction. We will review every open-ended answer, and identify common themes, such as what matters most to patients and what motivates participation in care across borders, to guide meaningful improvements based on the lived experiences of both patients and healthcare providers.
Take the survey to be a part of creating the future of medical travel standards.
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