Caribbean Front Desk Achieves Global Healthcare Accreditation’s Medical Travel Facilitator Certification

^{Caribbean Front Desk Achieves Global Healthcare Accreditation’s Medical Travel Facilitator Certification}

West Palm Beach, December 4, 2025 — Global Healthcare Accreditation (GHA) is proud to announce that Caribbean Front Desk has officially achieved GHA’s Medical Travel Facilitator Certification, marking a significant milestone for Jamaica’s emerging health and wellness tourism sector. Under the leadership of Managing Director Dr. Duane Chambers, Caribbean Front Desk becomes one of the region’s pioneering organizations to earn this distinction, demonstrating its commitment to delivering safe, seamless, and world-class experiences for medical and wellness travelers.

Dr. Chambers is a Jamaican consultant radiologist and internationally certified cardiac imaging specialist with more than two decades of experiencein diagnostic imaging, cardiac CT, and cardiac MRI. He is recognized for integrating advanced imaging with wellness and preventative care, bringing a uniquely holistic approach to patient guidance and medical travel facilitation.

As founder and CEO of Caribbean Front Desk, Jamaica’s first licensed medical and wellness tourism company, Dr. Chambers has played a pivotal role in elevating the nation's medical travel standards. He spearheaded the groundbreaking J$43.4 million wellness tourism cluster project, a transformative initiative designed to position Jamaica as a premier global wellness destination. He is also a GHA Advanced Certified Medical Travel Professional (CMTP), committed to delivering seamless, concierge-level experiences for international and diaspora patients seeking high-quality care on the island.

“Caribbean Front Desk helps you achieve health and wellness in paradise,” said Dr. Chambers. “This certification reinforces our commitment to ensuring that every visitor receives safe, seamless, and culturally sensitive support throughout their medical or wellness journey.”

Caribbean Front Desk serves as an umbrella organization managing multiple brands in both medical and wellness tourism. In the medical travel space, the company is actively developing a health insurance framework to underwrite medical travel for both Jamaican diaspora communities and non-diaspora visitors. Through its Zen Jamaica brand, it facilitates cosmetic dermatology experiences on the island. On the wellness side, the company will soon launch bespoke yoga and adventure-based wellness escapes designed to showcase Jamaica’s natural beauty and restorative potential.

The company’s accomplishments include:

·           Winner of the 2023 Tourism Enhancement Fund InnovationChallenge

·           2024 Excellence in Health and Wellness Tourism AwardsNominee

·           Licensed by the Jamaica Tourist Board

·           Member, Medical Tourism Association of Florida

·           Successfully launching its J$43.4million DBJ-fundedwellness tourism cluster project

GHA’s Medical Travel Facilitator Certification is a global gold standard designed to ensure that facilitators operate with the highest levels of professionalism, transparency, and patient-centricity. The certification helps organizations implement best practices that strengthen trust with clients, enhance safety and risk management, and improve the end-to-end patient journey. It also elevates business processes, strengthens operational consistency, and increases visibility among international partners seeking reliable, high-quality facilitation services. By achieving certification, Caribbean Front Desk now stands among a select group recognized for meeting rigorous global standards that protect travelers and support sustainable business growth.

Global Healthcare Accreditation extends its warm congratulations to Caribbean Front Desk on this achievement. This accomplishment highlights the leadership of Dr. Duane Chambers and the commitment of his team to boosting Jamaica’s presence in global health and wellness travel.

For more information visit: www.caribbeanfrontdesk.com

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