Privacy Statement Updated May 25, 2018.
Welcome to the Global Healthcare Accreditation (GHA) and affiliated organizations. GHA is the leading in association management, education and events for HR, healthcare, and insurance professionals.
“Personal information”, is any information that enables us to identify you, directly or indirectly, by reference to an identifier such as your name, identification number, location data, online identifier or one or more factors specific to you. Personal information includes “sensitive personal information” and “pseudonymised personal information” but excludes anonymous information or information that has had the identity of an individual permanently removed.
Your use of the GHA Websites and/or provision of your personal information or sensitive personal information to GHA constitutes your consent to the use, storage, processing and transfer of that information in accordance with this Privacy Statement.
For the purposes of the EU General Data Protection Regulation 2016/679 (the “GDPR”) the data controller is Global Healthcare Accreditation with an office 8845 N. Military Trail, Suite 200, Palm Beach Gardens, FL 33410. GHA is an organization based in the United States. Where your data is being collected and used by Global Healthcare Accreditation, all references to GHA herein shall mean GHA or affiliated companies or associations GHA manages.
If you have any questions or complaints regarding this Privacy Statement, please contact us at firstname.lastname@example.org . If you have any questions about the GHA Websites, please contact us at email@example.com by phone at 561-327-9557 or send a letter to:
Global Healthcare Accreditation
8845 N. Military Trail, Suite 200
Palm Beach Gardens, FL 33410
CHANGES TO THIS PRIVACY STATEMENT
We will update this Privacy Statement from time to time, so please check back periodically.
Throughout GHA Websites, there are forms for visitors to request information, products, and services. We use personal information from these forms to provide the products, promotional materials, or memberships that you request.
Forms on the GHA Websites that request financial information do so in order to bill you for products or services ordered. Unique identifiers (specifically, your GHA or association member number) are collected from website visitors to verify the user’s identity for access to restricted content or features on the GHA Websites.
GHA Websites collect the following personal information about site visitors:
a) Site Use Information
GHA collects technical information relating to each time a visitor comes to a GHA Website, including IP address, browser type and version, time zone settings, browser plug-in types and versions, operating system and platform type (e.g. Internet Explorer browser on a Windows platform).
We may also collect information about your visit, including pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.
Gathering this technical information helps us to learn what browsers we need to support and helps us determine what sections of GHA Websites are most popular and how many visitors come to our site(s). You do not have to register with GHA Websites before we can collect this information.
b) Information You Give Us
You may provide personal information to us which may include your name, home and/or work email address, postal address, phone number and/or fax number, your employer and job title, demographic information about you including birth year, certification designation, etc., and if you are making a purchase, your credit card information. You are only required to provide such information if you want to take advantage of optional products and services provided through GHA Websites.
GHA collects personal information in the following ways from different parts of the GHA Websites:
A cookie is a small text file containing a unique identification number that is transferred from a website to the hard drive of your computer. This unique number identifies your web browser to GHA computers whenever you visit GHA Websites.
Personal information collected through GHA Websites is generally collected and maintained solely by GHA or its contracted vendors.
We may share personal information in the following ways:
a) Information You Give Us
b) Site Use Information
We disclose to third-party sponsors/advertisers aggregate statistics (i.e., impressions and click-throughs on a company’s advertisement).
In addition, we may share aggregate website statistics with the media or other third parties. We do not disclose personal information to these sponsors/advertisers or other third parties as part of this process, only information in an aggregate form.
c) GHA Subsidiaries
We use personal information for the following purposes:
a) Information You Give Us
We use the personal information you give us:
b) Site Use Information
As mentioned above, GHA uses the aggregate, anonymous data collected to let our sponsors/advertisers know the number of impressions or views and the number of “click throughs” on their advertisement(s).
GHA also uses this aggregate, anonymous data to perform statistical analyses of the collective characteristics and behavior of visitors to GHA Websites; to measure user interests regarding specific areas of GHA Websites; and to analyze how and where best to use our resources.
Without such data, we would not know which parts of GHA Websites are the most popular, and we would not be able to change and update the content and services appropriately.
c) Information Collected in Connection with Certification and Recertification
If you register for certification or recertification services, or for any other GHA credential or certificate (e.g. GLOBAL HEALTHCARE ACCREDITATION), GHA uses any personal information you may provide doing so in the same manner as we do when you register for other GHA products and services. Without limitation of the foregoing, GHA (and/or GHA’s certification or credential-related vendors) may use and disclose personal information, certification exam performance information, and/or assessment information related to any other GHA credential or certificate in connection with (the following is a non-exclusive list of examples):
Examples of how GHA will not share a candidate’s/certificant’s/credential-holder/certificate-holder’s personal information, certification exam performance information, or assessment information related to any other GHA credential or certificate are as follows:
However, GHA may disclose the above information as reasonably necessary in relation to the administration of the exam and exam program (e.g. to communicate ADA accommodations to our exam testing centers as necessary); to comply with the law, regulation, pursuant to court order or other legal process; in connection with the preparation, review, updating, validation, accreditation and/or administration of the exam or exam preparation materials; or to protect the rights, property or safety of GHA, our members, certificants or others.
In those relatively rare situations where GHA does so it will clearly disclose to you at the time it collects such information, what degree of privacy will be afforded to the personal information collected at such time; and GHA will follow a process to assure that the specifically disclosed degree of privacy is in fact afforded to such information.
You have the following options for modifying or causing to be deleted personal information or demographic information previously provided by you to GHA.
GHA provides members and customers with the opportunity to opt-out of receiving communications from us and our partners. If you no longer wish to receive specific communications or services, you have the following options:
For California Residents Only. GHA may disclose your personal information to our subsidiaries or other third parties who may use that information to market directly to you. As a California resident, you have the right to opt-out of having your personal information licensed to such third parties. We will not share your information after we have received your notification that you are opting out. If you wish to opt-out you have the following options:
For European Residents Only. If you are based in the EU, in certain circumstances, you have rights under the GDPR in relation to your personal information.
If you wish to exercise your European data subject rights, you have the following options:
GHA Websites have security measures equal to or better than those reasonably expected in the industry, such as firewalls, in place to protect against the loss, misuse and alteration of your personal information under our control. While we cannot guarantee that loss, misuse or alteration to data will not occur, we take reasonable precautions to prevent such unfortunate occurrences. Certain particularly sensitive information, such as your credit card number, collected for a commercial transaction is encrypted prior to transmission.
You are ultimately responsible for the security of your GHA login credentials. You may not share your GHA login credentials with colleagues or friends so they can access content or features that are restricted to GHA or association members only. You should log out of your browser at the end of each computer session to ensure that others cannot access your personal information and correspondence, especially if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe.
GHA Websites make bulletin boards, discussion lists, and moderated chats available to its members. Any information that is disclosed in these areas becomes public information, and you should exercise caution when deciding to disclose your personal information. Although users may post messages that will appear on the message boards anonymously, GHA does retain a record of who posts all notes.
If you submit personal information to GHA through any channel other than GHA Websites, the same privacy rules set forth at Part I above for GHA Websites will be applied to such personal information you submit through channels other than GHA Websites (including without limitation your opt-out rights at Part I, Section 6 above), except as follows:
You may have the option to select binding arbitration for the resolution of your complaint under certain circumstances, provided you have first taken the following steps: (1) raised your complaint to the organization that originally collected your information (2) Raised your complaint directly with Global Healthcare Accreditation; (3) made independent dispute resolution mechanism identified above; and (4) raise the issue through the relevant data protection authority and allowed the US department of Commerce and opportunity to resolve the complaint at no cost to you. For more information on binding arbitration, see US Department of Commerce’s Privacy Shield Framework: Annex I (Binding Arbitration) at http://ec.europa.eu/justice/data-protection/files/annexes_eu-us_privacy_shield_en.pdf.