Jan Halkovich brings years of experience to GHA, with a focus on healthcare quality and process improvement, including Lean Six Sigma methodology. She has expertise in healthcare accreditation, both domestically and internationally. Most recently she was Associate Director International Accreditation for Joint Commission International (JCI). In her tenure at JCI, she participated on internal process improvements, functioned as the organization and surveyor liaison for post survey activities, and also served as a nurse surveyor.
Examples of process improvements include increasing tracer time for international surveyors during an international survey rather than reviewing documents and implementing the Survey Analysis for Evaluation Risk (SAFER) matrix for international organizations. The SAFER Matrix is a methodology that visually depicts the survey findings with the most risk for the surveyed organizations.
Prior to JCI, Jan was the Survey Accreditation Facilitator for the Captain James A. Lovell Federal Health Care Center, which was the first integration of health care between the Department of Defense and the Department of Veterans Affairs. In this role, she prepared, coordinated, facilitated, and responded to many quality surveys, including the Joint Commission, CARF, and the Office of Inspector General for both agencies. She has experience in Lean Six Sigma and has led many process improvement efforts at many organizations.