GHA Telehealth Accreditation

GHA Telehealth Accreditation is a pioneering initiative aimed at benchmarking and ensuring excellence in the rapidly evolving telehealth industry. Founded on rigorous standards, the program focuses on three core competencies: enhancing the patient experience, delivering exceptional patient care processes, and promoting sustainable and ethical business practices in telehealth.

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Pioneering Excellence in Telehealth Services
GHA Telehealth Accreditation promotes adherence to global quality standards in telehealth, fostering trust and reliability in remote healthcare services and ensuring clinical excellence and accessibility.
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Upholding Highest Standards in Patient Experience and Care
This accreditation emphasizes seamless and secure patient-provider interactions, reflecting an entity's commitment to patient satisfaction, safety, and high-quality clinical outcomes through innovative telemedicine.
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Promoting Sustainable and Ethical Business Practices in Telehealth
Accredited entities are recognized for their ethical, transparent, and responsible business practices in the telehealth domain, ensuring integrity and compliance with professional and legal requirements.
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Overview of the GHA Telehealth Accreditation

GHA Telehealth Accreditation is a pioneering initiative aimed at benchmarking and ensuring excellence in the rapidly evolving telehealth industry. Founded on rigorous standards, the program focuses on three core competencies: enhancing the patient experience, delivering exceptional patient care processes, and promoting sustainable and ethical business practices in telehealth. As the telehealth sector undergoes rapid expansion, GHA's accreditation stands as a testament to an organization's unwavering commitment to quality, safety, and optimal patient outcomes.

Organizations awarded the GHA Telehealth Accreditation not only demonstrate their adherence to global best practices but also signal their dedication to delivering high-quality clinical and non-clinical health services via digital platforms. From ensuring robust technology infrastructure and data protection to upholding high standards of patient communication and cultural competency, the GHA accreditation process evaluates every facet of telehealth services. This comprehensive evaluation provides assurance to both patients and industry stakeholders that the accredited entity operates with the highest standards of care, safety, and efficiency.
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Benefits of Achieving Accreditation

GHA Telehealth Accreditation Seal demonstrates your telehealth program’s compliance with global best practices and commitment to excellence.
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Enhanced Credibility and Trust:

Gaining this accreditation reinforces organizational credibility, fostering enhanced trust among patients, healthcare professionals, and industry stakeholders by demonstrating adherence to international standards and commitment to quality and safety in telehealth services.

Improved Patient Satisfaction and Experience:

The accreditation ensures that organizations are focused on delivering seamless and patient-centered experiences, leading to increased patient satisfaction and loyalty, as well as better patient outcomes.

Risk Mitigation and Compliance:

The accreditation process plays a pivotal role in recognizing and mitigating potential risks, ensuring that telehealth organizations operate in strict compliance with industry standards, legal mandates, and ethical norms. This becomes particularly vital in preventing legal complications and safeguarding the organization's reputation in the dynamic realm of telehealth.

Market Differentiation and Competitive Advantage:

Achieving accreditation distinguishes organizations in a crowded marketplace, providing a competitive edge by showcasing commitment to excellence in patient care, safety, and overall service quality in the telehealth domain.

Optimized Business Operations:

The accreditation mandates sustainable and efficient business practices, leading to streamlined operations, enhanced service delivery, and the implementation of robust governance structures, which can contribute to long-term business sustainability and growth in the telehealth sector.

Global Recognition

GHA Telehealth Accreditation was developed and is supported by Global Healthcare Accreditation (GHA), the preeminent global accrediting body specializing in medical and wellness travel. GHA's renowned credibility stems from its unrelenting commitment to fostering quality, safety, and optimal patient experiences in healthcare services worldwide. This accreditation manifests GHA's dedication to advancing telehealth services, by establishing superior standards and practices that promote the delivery of high-quality, safe, and efficient telehealth services to patients, wherever they may be.
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GHA Telehealth Accreditation Standards

GHA’s Telehealth Standards are organized around three competency areas: Patient Experience, Patient Care Processes and Sustainable Business Practices. Under each competency are 12 standards chapters that identify the structures, processes and outcomes that are necessary to excel in the competency area.
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1

Technology Infrastructure

2

Patient Data Protection

3

Patient Education and Communication

4

Accessibility and Cultural Competency

5

Quality Management

6

Telehealth Competency and Training

7

Patient Safety and Risk Management

8

Emergency Management and Continuity of Care

9

Organizational Strategy and Governance

10

Licensure and Credentialing

11

Telehealth Payment and Billing Practices

12

Ethical Considerations and Compliance

What Types of Organizations is GHA Telehealth Accreditation Appropriate for?

GHA Telehealth Accreditation is available to any health organization (companies, physicians or nursing practices, hospitals, clinics, healthcare systems) that delivers telehealth services. These include:
  • Hospitals or ambulatory centers with their own telehealth program.
  • Hospitals or ambulatory centers with a telehealth program that is separate entity within the organization.
  • Corporate (Independent/standalone) telehealth programs.

Features & Fees

GHA Telehealth Accreditation
What will you receive with your purchase?

$20,000* USD

2-Year Accreditation by Global Healthcare Accreditation (GHA)*
Access to a secure web portal to upload required documentation
GHA Accreditation Standards Manual with Guidance
Online Training on Accreditation Standards and Preparation Process
Assigned reviewer and access to GHA support team
Digital Accreditation Certificate and GHA Telehealth Seal
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* 2,000 annual renewal fee.

Need help establishing which option is best for you? Contact us.

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TESTIMONIALS

A Word From Our Clients

Dr. Erik Fleischman

Former Medical Director Bumrungrad International Hospital

Even a top international hospital like Bumrungrad had much to learn from Global Healthcare Accreditation. We were a great hospital. We are even better now.

Dr. Nizar Zein

Chairman Global Patient Services Cleveland Clinic


We chose Global Healthcare Accreditation as it reviews those sustainable business processes and practices related to medical travel that have helped us identify areas of opportunity to enhance the patient experience and improve operational performance.

Jadranka Primorac

COO of St. Catherine Specialty Hospital

The GHA accreditation process taught us many new strategies to improve the patient experience for medical travelers and refine our operational procedures. We are extremely proud to have achieved Global Healthcare Accreditation as it validates our commitment to improving patient care and safety for traveling patients.

Overview of the GHA Telehealth Accreditation

GHA Telehealth Accreditation is a pioneering initiative aimed at benchmarking and ensuring excellence in the rapidly evolving telehealth industry. Founded on rigorous standards, the program focuses on three core competencies: enhancing the patient experience, delivering exceptional patient care processes, and promoting sustainable and ethical business practices in telehealth. As the telehealth sector undergoes rapid expansion, GHA's accreditation stands as a testament to an organization's unwavering commitment to quality, safety, and optimal patient outcomes.

Organizations awarded the GHA Telehealth Accreditation not only demonstrate their adherence to global best practices but also signal their dedication to delivering high-quality clinical and non-clinical health services via digital platforms. From ensuring robust technology infrastructure and data protection to upholding high standards of patient communication and cultural competency, the GHA accreditation process evaluates every facet of telehealth services. This comprehensive evaluation provides assurance to both patients and industry stakeholders that the accredited entity operates with the highest standards of care, safety, and efficiency.
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