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The Global Healthcare Accreditation (GHA) Program for Medical Travel Services recently announced the release of GHA Standards 4.1 for hospitals and ambulatory medical centers with medical travel programs.

Recently The Beryl Institute published findings on the patient experience using data obtained in a survey of 2,000 healthcare consumers in five countries.

Informed consent has become one of the primary means for protecting the legal rights of patients and guiding the ethical practice of medicine.

If you’re like most people you probably hate surprises; unless of course, the surprise is an unexpected raise or that dreamed-of birthday gift you never thought you’d get. If you are a patient seeking treatment in another region or country then you certainly don’t want any surprises associated with your treatment or travel.

In a previous article (Pre-screening Traveling Patients: 4 Things You Must Know) we discussed important factors to consider when assessing whether or not a patient is a good candidate for medical travel. In this article we will look at the other end of the spectrum to understand what healthcare providers can do to support continuity of care for medical travelers during and after the discharge process.

At the end of February, Carol Gilmore, GHA surveyor and consultant, and Bill Cook presented three workshops in three of Colombia's most important cities: Bogotá, Medellín and Cali.

If you have paid any attention to GHA’s newsletters and articles over the past 18 months you will have noticed one of the constant themes, if not the primary one, is highlighting strategies to enhance the patient experience across the Medical Travel Care Continuum™.

GHA is pleased to announce that Ms. Karen Timmons, GHA's Chief Executive Officer, has been invited to partcipate in a panel on "The Importance of an International Medical Tourism Accreditation."

The Global Healthcare Accreditation (GHA) Program for Medical Travel Services and The American Association for Physician Leadership (AAPL) have announced a strategic partnership to drive change and facilitate continuing education opportunities for tomorrow’s healthcare leaders.

OneOme, co-founded with Mayo Clinic, announced today that they are partnering with St. Catherine Specialty Hospital, a European Center of Excellence, to bring innovative, actionable pharmacogenetic (PGx) testing to patients.

Standardized information templates (SIT’s) are a quick and easy way to improve operational efficiency and the patient experience, regardless of the stage of development of your medical travel program. Traveling patients are often seeking information and price estimates from multiple healthcare providers, the quicker you are able to respond with information that is relevant to their needs, the likelier it is that you will gain their trust.

atients often judge the quality of a provider’s medical services based on their perceptions of a hospital’s physical environment. Walk into a hospital with stained walls and trash scattered along the floors and you’re likely to do a one eighty and head back out the door.

As the head of a hospital or hospital department you are probably not in the habit of waking up each morning thinking: “Wow, the sun is shining, the coffee is percolating, and I just can’t wait to see all the new patient complaints we’ll receive today!''

Saudi Enaya Cooperative Insurance Company announced today that it will pursue contracts with selected healthcare providers accredited by the Global Healthcare Accreditation (GHA) Program, an independent accrediting body that seeks to improve the patient experience and excellence of care received by patients who travel for their medical care and treatment.

Getting lost on a hospital’s sprawling campus or labyrinth of hallways may soon be a thing of the past. A healthcare provider in New York State recently implemented a wayfinding app that allows patients to quickly navigate to any area of the hospital or hospital campus.

On May 14th and 15th, a diverse group of medical travel stakeholders descended on Athens, Greece to network and discuss the latest trends in European and global medical travel.