GHA is pleased to announce that PMG Hospital in Bangkok, Thailand (https://pmghospital.in.th/en/), was awarded Global Healthcare Accreditation's Certification of Conformance with COVID-19 Guidelines for Medical Travel Programs.
PMG Hospital is a 109-bed general hospital located in Bangkok, Thailand. Its focus is on continual quality improvement and delivering healthcare and innovation that seeks to meet the needs of both domestic and international patients at all levels.
The Global Healthcare Accreditation (GHA) Program for Medical Travel Services issued the COVID-19 Guidelines earlier this year to assist organizations in the medical and health tourism industries seeking to mitigate the risk of coronavirus infection for both domestic and international traveling patients and their companions. The guidelines are unique in that they focus on the entire care continuum, including interactions with the healthcare organization, hotel, and ground transportation.
The Certification of Conformance for hospitals and ambulatory centers is a three-year certification with annual reviews, which signals to medical travelers, referrers, and other payers that the organization has implemented the recommendations in the guidelines as a proactive risk mitigation strategy to ensure patient safety and well-being during and post-COVID-19. Embedded within the Certification process is an online training for staff to familiarize themselves with the Guidelines and Certification process.
According to Karen Timmons, Chief Executive Officer, Global Healthcare Accreditation (GHA), "The COVID-19 Certification of Conformance demonstrates to patients, buyers and other key stakeholders that a medical travel program's operational protocols, practices and procedures have undergone an external review and reflect international best practices designed to keep traveling patients safe. One of the key objectives of the Certification of Conformance is to enhance transparency and encourage ongoing communications with patients, which is even more important during this challenging time, and which ultimately helps to increase patient trust in the organization. We congratulate PMG Hospital on achieving GHA's Certification of Conformance and for the organization’s strong focus on patient safety and patient experience."