Ensure Safety.
Build Trust.
Where Hotel Standards Prioritize Safety, Health, and Guest Experience
With GHA WellHotel® Accreditation, guests know your hotel is committed to excellence while implementing the industry’s highest standards for cleaning, disinfection, and guest experience.
GHA WellHotel®
for Medical Travel
The medical traveler seeks a hotel that provides a guest experience that supports healthcare recovery. GHA WellHotel® for Medical Travel offers guests assurance and peace of mind that your organization complies with industry-wide cleaning and sanitation standards and meets the unique expectations and needs of a medical traveler.
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GHA WellHotel®
for Well-Being
A wellness traveler seeks a hotel that provides a guest experience supporting a healthy lifestyle, whether traveling for business, tourism, or to a hotel and resort as a destination for well-being. GHA WellHotel® for Wellbeing offers guests confidence and peace of mind that the organization is committed to excellence and complies with the highest industry-wide cleaning and sanitation, standards while meeting the unique needs of guests focused on their health and wellbeing.
purchase now→Accreditation in Medical Travel + Well-being
Hotels and resorts that have programs focused on both the medical and wellness traveler can earn both program seals at the same time through a combined application process, expanding your demand from both niche groups of clientele.
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Which Accreditation
is Right For Me?
If your hotel prioritizes health and wellness offerings and provides services for medical travelers, then both programs are for you!
Prepare, Mitigate, Sustain
Prepare
Provide your staff with education for infection prevention and the delivery of a safe, trusted guest experience for medical and wellness guests.
Mitigate
Understand how to assess, contain, monitor, and mitigate risk associated with the hotel stay for medical and wellness guests.
Sustain
Develop and implement programs and safety protocols to ensure your organization maintains its effectiveness with sanitation and cleanliness to facilitate a safe and highly satisfactory guest experience for medical and wellness guests.
A Trusted Accreditation Body
GHA is the only accreditation program focused on medical travel; accrediting and/or certifying leading hospitals, clinics, and individuals for medical travel services. WellHotel® extends GHA Accreditation to Hotels and Resorts serving medical travel and/or wellness guests.
GHA WellHotel® Accreditation is designed to leverage your organization’s strengths to benefit your hotel and guest experience around the globe by:
- Assisting medical travel guests to understand and use appropriate safety protocols for their hotel stay before and after treatment.
- Assuring guests that the hotel has been cleaned and disinfected to recognized industry-wide standards.
- Providing assurance to medical travel and wellbeing guests that the hotel identifies and supports the cultural, dietary, religious, handicapped access, and other unique needs of the guests/patients.
- Instilling peace of mind that proper cleaning is an ongoing priority of the hotel.
- Ensuring a trained team of staff are educated to support the medical and wellness guest accommodation and recovery experience.
- Exceeding expectations by focusing on the unique needs of medical and wellness guests.
The Accreditation Process
This virtual accreditation is performance-based, practical, and offers comprehensive online training as an integral and complimentary component of the process. Hotels seeking to gain the trust and confidence of guests obtain a strong foundation of work practices and protocols that are sustainable over time.
Hotel Meets Foundational Requirements
To be eligible for GHA WellHotel® Accreditation, the hotel or resort must meet the Foundational Requirements.
Facility Submits Application
An online application will be completed by the facility upon the decision to move forward with the accreditation process and payment will be taken to continue.
Facility Receives Accreditation Materials
The hotel or resort will receive access to a secure web portal that includes the accreditation handbook and instructions for proceeding with the accreditation.
Training on the Program Elements
Hotel management and staff will have access to an instructional video on how to implement the program elements.
Documentation Submitted
The facility will submit requested documentation for review by the GHA WellHotel® Accreditation Compliance Team.
Cleaning and Sanitation
To achieve GHAWellHotel® Accreditation, the hotel or resort should provide evidence that it complies with recognized industry-wide hotel cleaning and sanitation standards.
Facility is Officially Accredited
The facility becomes officially accredited and receives the official seal and certificate.
Accreditation Elements
The GHA WellHotel® Accreditation Program for hotels serving medical travel/tourism guests is based on 18 elements. This Implementation Guidance document is structured in a manner where specific requirements which are referred to as the “18 elements” are stated in a frame-box with the guidance and interpretation beneath. Guidance has been provided as an aid in interpreting these requirements.
- Element 1 – Leadership And Management Roles And Responsibilities
- Element 2 – Facility Commitment Statement
- Element 3 – Sustainability And Quality Improvement
- Element 4 – Conformity And Compliance
- Element 5 – Goals, Objectives And Targets
- Element 6 – Risk Management
- Element 7 – Standard Operating Procedures (SOP)
- Element 8 – Cultural Competency
- Element 9 – Language Assistance
- Element 10 – Staff Training and Competency
- Element 11 – Financial Transparency
- Element 12 – Guest Services
- Element 13 – Marketing Communications and Information Sharing
- Element 14 – Physical Environment
- Element 15 – Emergency Planning and Response
- Element 16 – Oversight of Outside Contractors
- Element 17 – Documentation Management
- Element 18 – Cleaning and Sanitation Protocols
Who Is Accreditation For?
From the small boutique property to the big brand, GHA WellHotel® Accreditation provides an unmatched framework for hoteliers.
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Features & Fees
Wellness and medical travel represented over $700 billion of global travel each year pre pandemic. Hotels reopening now require a higher bar to meet guest expectation of security. Show your guests you are committed to ensuring their safety, and building their trust.
$3,000* USD
$3,000* USD
$5,000* USD
Need help establishing which option is best for you? Contact us.
Contact Us
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